Your Real Strategic subscription includes the features described on our website for the Real Strategic product for which you subscribe.
You must provide accurate and complete registration information when you register to use Real Strategic. You are responsible for the security of your passwords and for any use of your account. You must immediately notify us of any unauthorized use of your password or account by following the instructions at this link: http://www.productsupport@Real Strategic.com
Real Strategic offers consulting packages for its customers to provide training and Internet marketing expertise to help our customers succeed. Hours purchased as part of a consulting package expire 90 days from purchase. Initial consulting engagements typically include 30 minutes of preliminary research. Please contact your salesperson to learn more about Real Strategic consulting packages.
Real Strategic can also replicate the user interface of the customer’s website on the Real Strategic CMS for implementation of custom landing pages and a blog, or create an entirely new template driven website for a customer. A custom quote is required for these services.
Customer Support for your subscription is included in your monthly subscription fee.
Phone support for Real Strategic Products is available 8AM to 8PM Eastern Standard Time (GMT-5), Monday through Friday, excluding US national holidays. We accept webform submissions 24 Hours per Day x 7 Days per Week at success.Real Strategic.com/log-a-support-request. Webform responses are provided during regular business hours only.
Your Real Strategic subscription is billed on the first day of service. The subscription is automatically renewed and billed on successive billing dates.
The Real Strategic subscription can be canceled for any reason at the end of your current billing period. No refunds of pre-paid subscription fees will be made. Customer will not have access to Real Strategic portal following cancellation of service. Real Strategic may delete all images, content and information within 60 days of termination.
Payment for additional fees such as consulting packages and migration fees are due at the start of the engagement with no refunds.
You agree that we can use your company name and logo in connection with marketing and promoting Real Strategic.
You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party Real Strategic or its content in any way; (ii) modify or make derivative works based upon Real Strategic or its content; (iii) “frame” or “mirror” any of its content in any other server or wireless or Internet-based device; or (iv) reverse engineer or access Real Strategic in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of Real Strategic, or (c) copy any ideas, features, functions or graphics of Real Strategic.
You agree not to access (or attempt to access) Real Strategic by any means other than through the Real Strategic website or other interface provided to you by us, unless you have been specifically allowed to do so in a separate agreement with us. You specifically agree not to access (or attempt to access) Real Strategic through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any files present on Real Strategic.
Real Strategic may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
We reserve the right to review materials posted to a Communication Service and to remove any materials in our sole discretion but undertake no obligation to monitor the Communication Service. We reserve the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
We reserve the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in our sole discretion.
Always use caution when giving out any personally identifying information about any person in any Communication Service. We do not control or endorse the content, messages or information found in any Communication Service and, therefore, Real Strategic specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Communication Service managers and hosts are not our authorized spokespersons, and their views do not necessarily reflect our views.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
We alone (and our licensors, where applicable) own all right, title and interest, including all related intellectual property rights, in and to the Real Strategic technology, the Real Strategic content and templates and any suggestions, ideas, enhancement requests, feedback, recommendations or other generalized information provided by you or any other party relating to us or pursuant to this Agreement. This Agreement is not a sale and does not convey to you any rights of ownership in or related to Real Strategic, the Real Strategic technology, Real Strategic Content or the intellectual property rights owned by us. The Real Strategic name, the Real Strategic logo, and the product names associated with Real Strategic are our trademarks or those of third parties, and no right or license is granted to use them.
Confidential customer data is the property of the customer. Real Strategic will not utilize specific confidential data without prior customer consent. Real Strategic may use aggregate de-identified customer data and statistics for internal analysis and external marketing purposes.
Real Strategic does not claim ownership of the materials you provide to Real Strategic (other than suggestions, feedback and information relating to Real Strategic as provided above) or post, upload, input or submit to any Real Strategic website or its associated services (collectively “Submissions”) or works specifically created by Real Strategic for you. By posting, uploading, inputting, providing or submitting your Submission you are granting to us, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of our and their businesses. No compensation will be paid with respect to the use of your Submission. We are under no obligation to post or use any Submission you may provide and may remove any Submission at any time in our sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
You agree to indemnify and hold us harmless against any claims or losses imposed on, incurred by, or asserted as a result of or relating to: (a) your use of Real Strategic; (b) your noncompliance with any of the terms and conditions hereof, or (c) the unauthorized use of Real Strategic by any other person using your user information.
Real Strategic may contain links to third-party websites (“Linked Sites”). The Linked Sites are not under our control and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. We are not responsible for webcasting or any other form of transmission received from any Linked Site. The Linked Sites are provided to you only as a convenience, and the inclusion of any Linked Site does not imply endorsement by us of the Linked Site or any association with its operators.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH REAL STRATEGIC MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO REAL STRATEGIC. WE AND/OR OUR SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN REAL STRATEGIC AT ANY TIME. ADVICE RECEIVED VIA REAL STRATEGIC SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
WE AND/OR OUR SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS AVAILABLE THROUGH REAL STRATEGIC FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. WE AND/OR OUR SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
We reserve the right, in our sole discretion, to terminate your access to Real Strategic and the related services or any portion thereof at any time, immediately upon notice.
To the maximum extent permitted by law, this agreement is governed by the laws of the Commonwealth of Massachusetts, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in Boston, Massachusetts, U.S.A. in all disputes arising out of or relating to the use of Real Strategic. Use of Real Strategic is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this agreement or use of Real Strategic. Our performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to your use of Real Strategic or information provided to or gathered by us with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and us with respect to Real Strategic and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to Real Strategic. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to productsupport[at]Real Strategic[dot]com. ALL INQUIRIES NOT RELEVANT TO REAL STRATEGIC WILL RECEIVE NO RESPONSE.
If you believe any materials accessible on or from Real Strategic infringe your copyright, you may request removal of those materials (or access thereto) from Real Strategic by contacting our copyright agent (identified below) and providing the following information:
[dropcap3]1.[/dropcap3] Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.
[dropcap3]2.[/dropcap3] Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
[dropcap3]3.[/dropcap3] Your name, address, telephone number and (if available) e-mail address.
[dropcap3]4.[/dropcap3] A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.
[dropcap3]5.[/dropcap3] A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
[dropcap3]6.[/dropcap3] A signature or the electronic equivalent from the copyright holder or authorized representative.
In an effort to protect the rights of copyright owners, we maintain a policy for the termination, in appropriate circumstances, of subscribers to and account holders of Real Strategic who are repeat infringers.
The parties agree that any notices of a dispute or other communications addressed to us will be sent by certified or registered mail, return receipt requested to the contact address set forth on the contact page of Real Strategic, and deemed delivered as of the date of signing of the return receipt or the first date of a refusal to sign